Privacy Statement

Confidential processing of personal data

Claerhout Computer Engineering attaches the greatest of importance to its users’ privacy. We understand that your trust is our most important capital. This privacy statement (hereinafter referred to as the “Privacy Statement”) applies, among other things, to (i) our website https://www.cce.be (hereinafter referred to as the “Website”).

You can visit our site, find out information about our services and read our blogs without providing your personal data.

If you do transmit personal information, we will treat it confidentially in accordance with the conditions below and the national and international legal rules.

Claerhout Computer Engineering processes personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the relevant Belgian implementing legislation.

This Privacy Statement includes, among other things, information about the personal data that Claerhout Computer Engineering collects and the way in which Claerhout Computer Engineering uses and processes personal data.

Please read this Privacy Statement in conjunction with Claerhout Computer Engineering’s cookie policy.

Categories of personal data processed

The information you share with us may include personal data. “Personal data” is understood to mean all information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Claerhout Computer Engineering may collect and process the following personal data:

  • Surname:
  • First name:
  • E-mail address:
  • Telephone number:
  • Company name:
  • Information for correspondence with and from Claerhout Computer Engineering

Claerhout Computer Engineering also automatically collects information regarding your use of the Website. For example, Claerhout Computer Engineering will automatically log which parts of the Website you visit, which web browser you are using, which website you were visiting when you accessed the Website and what your IP address is. We cannot directly identify you on the basis of this data, but it enables Claerhout Computer Engineering to issue statistics about the use of the Website and to send more targeted communication.

For more information, see the cookie policy.

Goal of processing

If you share your personal data with us, it is included in our database with the goal of:

  • Improving the quality of our services and information;
  • Giving you tips and information about new developments in the world of IT;
  • Informing you about the services we offer;
  • Statistical purposes;

Permission for processing

If you wish to share your personal data on our website, you will be asked (by way of an opt-in) whether you want to give your permission for Claerhout Computer Engineering to process this data. This permission is to be given by ticking a box stating that you give Claerhout Computer Engineering permission to process your personal data for the aforementioned purposes. You have the right to withdraw your permission for processing at any time. However, the withdrawal of your permission will not detract in any way from the legality of the processing that occurred before you withdrew permission. If you wish to withdraw permission, you can do so by informing Claerhout Computer Engineering of this at the e-mail address: info@cce.be

Disclosure of personal data to third parties

Claerhout Computer Engineering will not disclose your personal data to third parties unless this is necessary in the context of the provision of services by Claerhout Computer Engineering and optimisation of these services (for example, but not exclusively, maintenance work, payment processing, database management). If it is necessary for Claerhout Computer Engineering to disclose your personal data to third parties in this context, the third party in question is obliged to use your personal data in accordance with the conditions of this Privacy Statement.

Notwithstanding the above, it is however possible that Claerhout Computer Engineering will disclose your personal data to the competent authorities (i) if Claerhout Computer Engineering is obliged to do so by law or in the context of legal proceedings or future legal proceedings and (ii) to safeguard and defend our rights.

In all other cases, Claerhout Computer Engineering will not sell, lease or pass on your personal data to third parties, unless it (i) has obtained your permission to do so and (ii) it has signed a data processing agreement with the third party in question, which includes the necessary guarantees regarding confidentiality and conformity with the privacy of your personal data.

Storage of personal data

Unless a longer storage period is required or justified (i) by law or (ii) in order to comply with another legal obligation, Claerhout Computer Engineering will only store your personal data for the period necessary to achieve and fulfil the goals described in the Privacy Statement under ‘use of personal data’.

Your rights

Right to information

If you wish to invoke your rights or have questions about the processing of your data, please contact info@cce.be;

Right of access

Users have the right to access the personal data that Claerhout Computer Engineering may possibly have about you;

Right to rectification and completion or update of your personal data;

Right to erasure of your personal data;

Right to a restriction of the processing of your personal data;

Under certain circumstances, you have the right to ask Claerhout Computer Engineering to limit the processing of your personal data.

Right to the portability of your personal data;

Right to lodge a complaint / protest about the processing of your personal data;

If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking on the “unsubscribe” button provided at the bottom of all e-mails from Claerhout Computer Engineering.

Security of personal data

Claerhout Computer Engineering is committed to taking the reasonable, physical, technological and organisational measures to ensure the prevention of (i) unauthorised access to your personal data and (ii) loss, abuse or alteration of your personal data.

Claerhout Computer Engineering will store all personal data it has collected in the cloud (with a data centre or centres within the EU).

Cross-border processing of personal information

Claerhout Computer Engineering aims to process personal data within the European Economic Area (EEA). If personal data is processed outside the EEA, this will only take place in accordance with applicable GDPR requirements and with appropriate safeguards in place.

Update to Privacy Statement

Claerhout Computer Engineering can adjust and update the Privacy Statement at any time it wishes without prior notification by placing a new version on the Website.

For this reason, it is most highly recommended to check the Website and the page on which the Privacy Statement is displayed regularly, to ensure that you are aware of any changes. The date of the most recent version is always adjusted and can be found at the bottom of the Privacy Statement.

Other websites

The website may contain hyperlinks to other websites. Under no circumstances is Claerhout Computer Engineering responsible for the privacy policy or privacy practices of any third party.

Processing of personal data on behalf of customers

Where Claerhout Computer Engineering processes personal data on behalf of its customers, it acts as a processor within the meaning of the General Data Protection Regulation (GDPR).

Claerhout Computer Engineering processes personal data solely within the scope of the agreed services and in accordance with the customer's instructions.

Claerhout Computer Engineering implements appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or disclosure.

Claerhout Computer Engineering may engage carefully selected sub-processors for the provision of its services.

Where personal data is processed outside the European Economic Area (EEA), this shall only occur in accordance with the GDPR and with appropriate safeguards such as adequacy decisions or the European Commission's Standard Contractual Clauses.

Upon request, Claerhout Computer Engineering will make its current Data Processing Agreement (DPA) available to customers for whom personal data is processed in connection with support, hosting, cloud, backup, implementation, consultancy or other services.

Questions and complaints

If you have any questions about the Privacy Statement or about the way in which Claerhout Computer Engineering collects, uses or processes your personal data, please contact us:

  • By e-mail: info@cce.be
  • By post: Claerhout Computer Engineering NV, Lange Ambachstraat 18, 9860 Oosterzele, Belgium
  • By telephone: +32(0)9.362.36.93


If you have complaints about the way in which Claerhout Computer Engineering collects uses and/or processes your personal data, you have the right to lodge a complaint with the Belgian Data Protection Authority (DPA).


Last updated: September 2026.


Cookie policy Claerhout Computer Engineering

1. General

Claerhout Computer Engineering (hereinafter referred to as “Claerhout Computer Engineering”, “we”) mainly uses cookies to improve your browsing experience at [Website] (hereinafter referred to as “Website”). The data collected through cookies are used solely to understand the visitor experience on the Website and to improve the performance and usability of the Website.

Claerhout Computer Engineering is authorised to update this cookie policy by placing a new version on the Website. In this context, it is most highly recommended to check the Website and the page on which the cookie policy is displayed regularly, to ensure that you are aware of any changes. Whenever a new cookie policy is due to be implemented, your permission for the use of cookies will be asked again.

2. What is a cookie?

A cookie, also known as an HTTP cookie, web cookie or browser cookie, is usually a small text file sent from a website and stored in the user’s internet browser or on their device while a user is browsing a website or using a mobile app. When the user visits the same website in the future, the data stored in the cookie can be retrieved by the website to inform the website of the user’s previous activity. Cookies were designed to be a reliable mechanism for websites to remember the status of the website or the activity taken by the user in the past. They help us to optimize your visit to the Website, to remember technical choices (e.g. choice of language, a newsletter etc.), and to display more relevant services and offers. If you wish to consult the Website, Claerhout Computer Engineering recommends that you allow the cookies. However, if you choose not to do so, you are always free not to allow them.

Cookies may include: clicking on certain buttons, logging in or a record of the pages visited by the user, even months or years later. Although cookies cannot contain viruses and cannot install any malware on the guest computer, tracking cookies and, in particular, third-party tracking cookies are often used as ways to compile data from the browser history of individuals in the long term - a major privacy concern that motivated the European and American legislators to take action in 2011. This cookie statement has been prepared in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), Belgian data protection legislation and the applicable rules regarding electronic communications.

This Website uses various types of cookie:

  • The strictly necessary cookies: as the name suggests, these cookies are strictly necessary to allow you to browse the Website or make use of the Platform or to provide specific functions that you have requested.
  • Functional cookies: these cookies improve the way the Website functions by saving your preferences.
  • Tracking cookies: these cookies will survive from one user session to another. If the Max-Age of a permanent cookie is set to 1 year, the initial value recorded in that cookie will be sent back to the server every time the user visits the server within that year. This is done to store essential information, such as how the user initially came to the Website. This is why they are also sometimes called tracking cookies. For example, once you have selected the language of your choice, the Website will include your preference in a permanent cookie and save it on your browser. When you visit the Website again after that, the Website will use that permanent cookie to ensure that the contents are displayed in your chosen language.
  • Performance cookies: These cookies help to improve the performance of the Website and thus to provide a better user experience. Claerhout Computer Engineering uses Google Analytics, a popular web analysis service offered by Google Inc. Google Analytics uses cookies to help Claerhout Computer Engineering analyse how users use the Website. It registers the number of users and tells Claerhout Computer Engineering things about their general behaviour, such as the typical duration of a visit to the Website or the number of pages a user views on average.

  • Third party cookies: To support its communication, Claerhout Computer Engineering has embedded its content in social media channels, including YouTube, Facebook, Twitter and LinkedIn. Claerhout Computer Engineering also makes use of the sharing opportunities on social networks. The channels that Claerhout Computer Engineering uses may contain cookies belonging to these websites that Claerhout Computer Engineering does not control. Please consult the relevant website belonging to these third parties for more information about these cookies.

3. List of cookies that the Website uses

The table below contains a list of the cookies that [NAAM BEDRIJF] uses where appropriate and the information they store.

Google Analytics 4 Cookies

We use Google Analytics 4 to gain insight into the use of our website and to continuously improve it.

  • _GA
  • _GID
  • _GA_[ID

These analytical cookies are only placed after you have given your consent through the cookie banner.

Other website cookies

  • CraftSessionId, CRAFT_CSRF_TOKEN: We use Craft CMS as our website platform. Craft uses cookies that are required for the proper functioning of the website. Please consult the Craft CMS Cookie Policy for more information.
  • cookieconsent_status: This cookie stores the status of the cookie consent banner. Retention period: 1 year.

4. Disable cookies

There are various options available for preventing cookies from being saved. Please visit the websites of the different browsers to find out how you can block cookies. It is good to realise that if you decide to remove all your cookies, you will most probably need to re-enter all your user names and passwords on all the websites you visit, something you never even had to think about previously. As already explained, cookies can be a real benefit to your browsing experience on the internet. If you want to find out more about cookies, please visit the website www.allaboutcookies.org. This website provides more information about cookies, explains in detail how you can remove them and shows how you can allow trusted websites to store cookies on your computer.

5. Contact details Claerhout Computer Engineering

Claerhout Computer Engineering NV, Lange Ambachtstraat 18, 9860 Oosterzele

Last updated: September 2026.

Verwerkersovereenkomst (DPA)

1. Data Processing Agreement (AVG / GDPR)

Wanneer Claerhout Computer Engineering NV ("CCE") persoonsgegevens verwerkt in opdracht van haar klanten, treedt zij op als verwerker in de zin van de Algemene Verordening Gegevensbescherming (AVG/GDPR).

Deze pagina beschrijft op hoofdlijnen de afspraken die van toepassing zijn wanneer CCE persoonsgegevens verwerkt in het kader van haar dienstverlening.

2. Toepassingsgebied

Deze verwerkersovereenkomst is van toepassing op diensten waarbij CCE namens een klant persoonsgegevens verwerkt, waaronder onder meer:

  • LISA ERP-support;
  • Hosting- en cloudservices;
  • Back-up- en hersteloplossingen;
  • Consultancy en projectwerking;
  • Implementatie- en migratiediensten;
  • Remote support en systeembeheer;
  • Softwareonderhoud;
  • Andere ICT-diensten waarbij persoonsgegevens worden verwerkt.

3. Rollen van partijen

De klant blijft verantwoordelijk voor de persoonsgegevens die zij laat verwerken en treedt op als verwerkingsverantwoordelijke.

CCE treedt op als verwerker en verwerkt persoonsgegevens uitsluitend:

  • in opdracht van de klant;
  • voor de uitvoering van de overeengekomen diensten;
  • volgens gedocumenteerde instructies van de klant;
  • conform de toepasselijke privacywetgeving.

4. Beveiliging

CCE neemt passende technische en organisatorische maatregelen om persoonsgegevens te beschermen tegen:

  • ongeoorloofde toegang;
  • verlies;
  • misbruik;
  • wijziging;
  • vernietiging;
  • ongeoorloofde openbaarmaking.

Deze maatregelen worden periodiek geëvalueerd en aangepast in functie van technologische ontwikkelingen, risico's en wettelijke verplichtingen.

5. Vertrouwelijkheid

De medewerkers, consultants en eventuele onderaannemers van CCE die toegang hebben tot persoonsgegevens zijn gehouden tot vertrouwelijkheid en verwerken persoonsgegevens uitsluitend voor de uitvoering van hun opdrachten.

6. Subverwerkers

Voor bepaalde diensten kan CCE beroep doen op zorgvuldig geselecteerde subverwerkers.

Wanneer persoonsgegevens worden verwerkt door subverwerkers, zorgt CCE ervoor dat passende contractuele en organisatorische waarborgen aanwezig zijn conform artikel 28 AVG.

Voorbeelden van mogelijke categorieën subverwerkers zijn:

  • cloud- en hostingproviders;
  • back-up- en opslagdiensten;
  • remote supportplatformen;
  • softwareleveranciers;
  • communicatie- en samenwerkingsplatformen.

7. Internationale doorgiften

CCE streeft ernaar persoonsgegevens binnen de Europese Economische Ruimte (EER) te verwerken.

Indien persoonsgegevens buiten de EER worden verwerkt, gebeurt dit uitsluitend conform hoofdstuk V van de AVG en met passende waarborgen, zoals:

  • adequaatheidsbesluiten van de Europese Commissie;
  • Standard Contractual Clauses (SCC's);
  • andere wettelijk toegelaten doorgiftemechanismen.

8. Datalekken

CCE beschikt over procedures voor het detecteren, behandelen en melden van beveiligingsincidenten.

Wanneer een inbreuk in verband met persoonsgegevens wordt vastgesteld die betrekking heeft op gegevens van een klant, zal CCE de klant zonder onredelijke vertraging informeren overeenkomstig de AVG.

9. Rechten van betrokkenen

CCE zal, voor zover redelijk mogelijk en binnen het kader van de dienstverlening, de klant ondersteunen bij het vervullen van verzoeken van betrokkenen met betrekking tot:

  • inzage;
  • correctie;
  • verwijdering;
  • beperking;
  • overdraagbaarheid;
  • bezwaar.

10. Bewaring en verwijdering

Persoonsgegevens worden niet langer bewaard dan noodzakelijk voor de uitvoering van de overeengekomen diensten, tenzij:

  • een wettelijke bewaarplicht geldt;
  • de klant andere instructies geeft;
  • technische back-uptermijnen dit vereisen.

11. Integrale verwerkersovereenkomst

De volledige Verwerkersovereenkomst (Data Processing Agreement of DPA) van Claerhout Computer Engineering maakt integraal deel uit van de diensten waarbij persoonsgegevens worden verwerkt.

Voor nieuwe overeenkomsten, offertes, onderhoudscontracten, cloudabonnementen en andere diensten waarbij persoonsgegevens worden verwerkt, wordt naar deze DPA verwezen zodat deze contractueel van toepassing is.

Door de afname van deze diensten, de ondertekening van een offerte of overeenkomst, of de betaling van een factuur waarin naar deze DPA wordt verwezen, erkent de klant kennis te hebben genomen van deze DPA.

12. Contactgegevens Claerhout Computer Engineering

Claerhout Computer Engineering NV, Lange Ambachtstraat 18, 9860 Oosterzele

Laatste update: september 2026.